Healthcare Management

Services

SERVICE AREAS

Healthcare Management

We respect a senior’s right to choose and we appreciate that most will choose to remain at home, whenever possible, as they age. We help seniors accomplish this objective by assisting them in maintaining or improving their overall health and by identifying impactful services to strengthen areas that if left unmanaged would jeopardize their ability to remain in their home. We perform a comprehensive healthcare needs assessment, develop actionable plans to address those needs, identify appropriate service providers, and coordinate care to assist seniors in meeting their plan objectives. Examples of steps that may be taken to address a senior’s unique healthcare management needs are provided below:

  • Assess a senior’s ability to perform daily activities such as grooming, meal preparation, housekeeping, management of bills and medication
  • Provide ongoing monitoring services to help ensure that the needs identified in the plan are being addressed
  • Identify helpful community services such as transportation services, senior centers and adult day services
Care Transitions

Transitioning home or to assisted living after a hospital stay can be stressful for seniors and their family members. There are so many things decisions to be made, normally within a short time period. We help reduce confusion and anxiety by assisting seniors through the discharge process, ensuring they understand the discharge plan, follow-up orders and any medication changes. If transferring home, we coordinate personal care services, home health and medical equipment ordered by a physician. We also manage follow-up orders and appointments with the primary care physician and other specialists.

Additionally, we are happy to:

  • Identify and introduce seniors to assisted living facilities that meet their unique healthcare needs and also match their personality, lifestyle, and desires
  • Coordinate relocation and monitor acclimation with the new environment
Family Support

Family members caring for a loved one long-distance or even locally face complex and ongoing issues. We assist families already overwhelmed with work and family in problem-solving and developing solutions to meet the challenges of caregiving including the overall process of locating, coordinating and monitoring care services. We also serve as a family liaison by being an empathetic and objective advisor, leading family meetings to facilitate tough discussions and by providing education on aging issues including Alzheimer’s and other dementias. Examples of additional steps that may be taken to address family needs are provided below:

  • Assist in the development of a care plan calendar which allows for the sharing and tracking of caregiving responsibilities
  • Provide caregivers with helpful resources including respite programs and support groups
  • Be a caring, knowledgeable advocate to help guard the health and rights of seniors
  • Provide support and continuity during hospital stays
At-Home Solutions and Safety

As we age, decreased perception, physical abilities and judgment occur making us more prone to accidents. Making what sometimes are simple adjustments can help safeguard the home against accidents thereby allowing seniors to live in their homes longer and more safely. We help protect the safety of seniors, caregivers and family members, within the home, by identifying potential problems and offering solutions to help prevent accidents. Examples of the services we provide are described below:

  • Perform a home environment assessment to identify potential safety hazards
  • Develop a plan to address safety concerns and to optimize home arrangement for the  individual’s needs
  • Outline potential benefits of current aging-in-place technology appropriate to the individual and refer to providers
  • Educate caregivers about how specific impairments associated with Alzheimer’s and other dementias create particular safety hazards in the home
  • Provide ideas to eliminate clutter and implement signage to reduce confusion and improve way-finding for those with dementia
  • Reduce risk of wandering by assessing potential benefit of sensors and alarms
Advance Care Planning

Completing the necessary documents while you are healthy communicates to your family, physicians and others how you would like your healthcare wishes carried out and also designates persons to make healthcare and financial decisions on your behalf if you should become unable to do so. ElderCare of Idaho consultants are not attorneys or legal experts, but can explain the basics of the documents listed below, why they are important, and when you will need them. We can also direct you to Elder Law Attorneys who can further assist you.

  • Advance Directives which state your medical treatment preferences in the event you are unable to do so and also appoints a person to make healthcare decisions for you if you are unable to do so
  • Power of Attorney for Financial Affairs which designates a person to make decisions and act on your behalf with respect to financial matters
  • Guardianship / Conservatorship in which a court process names an individual to make decisions for someone unable to care for themselves
Managing Cost of Care

Many seniors are unaware of the cost of care services such as home health, assisted living and skilled nursing facilities. Many are also uncertain as to what benefits are available to them from the various Medicare programs and are confused about the difference between Medicare and Medicaid. Although Medicare benefits are available to most everyone 65 and over, Medicare normally does not pay for long-term care services which commonly are the most costly expense for older adults. This means that seniors or their families will pay for the majority of care service costs out of their own pocket unless they have purchased long-term care insurance or qualify for Medicaid, a program for those with low income and minimal resources.

To minimize uncertainty and help seniors develop a practical approach to manage care costs, we clarify Medicare and Medicaid benefits and eligibility requirements, assist seniors in making the most of their benefits, explain the cost of the various types of care services and the pros and cons of each. Additionally, we propose cost minimization strategies, analyze one’s financial ability to meet anticipated long-term care needs and strategize with seniors to develop a financial plan to meet care service costs. .

ARRANGING SERVICES

Complimentary Phone Session

We offer an initial free phone consultation in order to gain an understanding of your unique situation, to answer questions you may have and to determine which of our services will best meet your needs.

Short-Term Consultation

Sometimes seniors and their families just need initial guidance on aging-related issues such as understanding the various care service options and approximate costs, solving a family or caregiving issue or completing essential documents including advance directives. We are happy to offer short-term consultations services to provide seniors and their families guidance in any of our Service Areas.

Assessment and Care Plan

When a Short-Term Consultation is not enough to safely address the concerns of the senior or the family and a more comprehensive solution is needed, we offer our Assessment and Care Plan service. We perform a healthcare needs assessment, follow-up with a written Care Plan which provides recommendations to address the senior’s needs and also identify appropriate service providers to assist seniors in meeting their Care Plan objectives. Both the initial Assessment and delivery of the Care Plan normally occur at the senior’s place of residence. We offer ongoing monitoring services to help ensure that the needs identified in the plan are being addressed over the longer term.

Fees

Services are billed by the hour and payable by credit card, check or money order. Please call us for our hourly rate.

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ElderCare of Idaho is a privately held company, is not affiliated with other companies, and does not accept or pay any type of referral fees.

The owners of ElderCare of Idaho value independence and freedom in the management and daily operation of providing service.

Disclaimer: ElderCare of Idaho is not a law firm and does not act as an attorney on behalf of, or for, any client. We provide our clients guidance based solely on our experience and background. Although ElderCare of Idaho may publish links providing direct access to other Internet resources, including websites, ElderCare of Idaho is not responsible for the accuracy or content of information contained in these sites. Additionally, links to third-party sites do not constitute an endorsement by ElderCare of Idaho of the parties or their products and services. All materials on this site are the property of ElderCare of Idaho and protected by copyright and intellectual property laws. Unless otherwise stated, materials may be accessed and downloaded for personal non-commercial use only.